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Terms and Conditions

399bot Terms of use &
Terms & Conditions — Plain English

Please read these terms and conditions carefully before using our platform. They define the rights and responsibilities of both you and us.

Last updated: January 2026 Available in Bangla Legally Compliant
Important Notice

By creating an account on 399bot, you agree to abide by these terms and conditions. Please read them in full.

Terms & Key points

A quick overview of the most important highlights from the 399bot terms and conditions.

Account Eligibility

You must be at least 18 years old to open an account on 399bot. Each individual may hold only one account.

Bonus Terms

Each bonus offer has its own wagering requirement. Please read the terms carefully before accepting any bonus.

Payment Rules

All deposits and withdrawals must be made using your own verified payment account. Transactions from third-party accounts are not accepted.

Account Security

Keep your login credentials strictly confidential. You are solely responsible for all activity carried out on your account.

Prohibited Activities

Fraud, money laundering, and operating multiple accounts are strictly prohibited. Any violation will result in account termination.

Right to modify terms

399bot reserves the right to update the terms and conditions at any time. Users will be notified of any changes.

Table of Contents
About These Terms & Conditions

The following terms and conditions form a legally binding agreement between 399bot and its users. By registering an account or using the platform, you agree to abide by all of these terms.

Section 01
General terms

399bot is an online gaming platform operated specifically for Bangladeshi players. This Terms and Conditions Applies to all services, games, promotions, and transactions on the platform.

Accessing 399bot or using any of our services means you fully agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

This Terms and Conditions Available in both English and Bangla. In the event of any conflict, the Bangla version shall prevail. 399bot reserves the right to update these terms at any time without prior notice, though users will be informed in advance of any significant changes.

All games and services on 399bot are provided for entertainment purposes. Gaming is a risk-based activity — you may lose some or all of what you wager. Play within your limits and for fun.

Section 02
Account Registration & Eligibility

To register an account on 399bot, the following requirements must be met:

  • Age Restriction: Applicants must be at least 18 years old. We strongly discourage minors from gaming and actively work to prevent their access.
  • One Account: A maximum of one account is permitted per individual, household, or IP address. If multiple accounts are found, all will be closed.
  • Accurate information: You must provide complete, accurate, and genuine information at the time of registration. Providing incorrect or false information may result in account termination at any time.
  • KYC Verification: Identity verification (KYC) must be completed before making a withdrawal. A copy of your national ID card or passport may be required.
  • Password Security: Never share your password with anyone. You are fully responsible for all activity on your account.

399bot reserves the right to reject any registration application without providing a reason. Additional information may be requested for verification purposes.

Section 03
Deposit & Withdrawal Rules

The following rules apply to all financial transactions on 399bot. Our Terms and Conditions all transactions are processed securely and transparently.

Subject Deposit Withdraw
Minimum amount BDT 100 BDT 500
Maximum amount BDT 1,00,000/day BDT 50,000/day
Processing Time Instant 10–15 minutes
Method BKash, Nagad, Rocket BKash, Nagad, Rocket
Charges Free Free
  • Your Account: Only deposit and withdraw using a payment account registered in your own name. Use of third-party accounts is strictly prohibited.
  • Bonus Withdrawal: Bonus funds can only be withdrawn after meeting the specified wagering requirements.
  • Verification required: Large withdrawal requests may require additional identity verification and can take up to 24 hours to process.
  • Transaction cancellation: 399bot reserves the right to suspend or cancel any suspicious transaction at any time.
Section 04
Bonus & Promotion Terms

All bonus and promotional offers on 399bot are subject to the following Terms and Conditions bonuses are provided. Please read the relevant terms and conditions carefully before accepting any bonus.

  • Wagering Requirement: Each bonus carries a specific wagering requirement, typically 15x to 30x the bonus amount. The bonus cannot be withdrawn until this requirement is met.
  • Welcome bonus: New members will receive a welcome bonus on their first deposit. This offer is available once only, and claiming it across multiple accounts is strictly prohibited.
  • Bonus Expiry: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled upon expiration.
  • Game Restrictions: Some bonuses are restricted to specific games. The list of eligible games for each bonus will be displayed on the offer page.
  • Maximum bet: A maximum bet limit applies while a bonus is active. Exceeding this limit may result in the bonus being forfeited.
  • Bonus Abuse: Attempting to abuse or manipulate the bonus system is a punishable offence. In such cases, the account will be terminated and the bonus forfeited.

399bot reserves the right to modify, suspend, or cancel any bonus offer at any time. For full details on bonuses, Promotions Page Visit us.

Section 05
Gaming Rules & Outcomes

All games on 399bot operate using internationally certified Random Number Generator (RNG) technology. Every game outcome is completely fair and independent.

  • Game Outcomes: All game outcomes are final and cannot be changed. If a technical error causes any ambiguity in a result, 399bot will investigate and issue a final decision.
  • Disconnection: If your internet connection drops during a game, the result is saved on our servers. You will be able to view the outcome the next time you log in.
  • Software error: If a software error results in an abnormal win, 399bot reserves the right to void that payout.
  • Game Provider Rules: For Live Casino and slots games, the game provider's own rules (Evolution Gaming, Pragmatic Play) also apply.

Each game has a specific RTP (Return to Player) rate, which is displayed on the game page. Over the long term, the house always maintains an edge.

Section 06
Prohibited Activities
Caution

The following activities are strictly prohibited. Violations will result in permanent account closure and forfeiture of balances.

  • Multiple Accounts: Operating multiple accounts under the same identity.
  • Fraud: Providing false information, forged documents, or obtaining benefits through fraudulent means.
  • Money laundering: Using the platform for illegal money laundering is strictly prohibited and subject to legal action.
  • Bots/Automation: Using software bots, scripts, or automation tools to gain an advantage in games.
  • Account Sales: Selling or renting your account to another person.
  • System exploitation: Exploiting technical glitches or bugs to gain an unfair advantage.
  • Threats & harassment: Threatening, abusing, or harassing 399bot staff or other players.
Section 07
Responsible Gaming

399bot is fully committed to responsible gaming. Our Terms and Conditions encourages every player to game within their entertainment limits.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Self-exclusion: You may temporarily suspend your own account for a specified period if needed.
  • Reality Check: Set reminders and take regular breaks during extended play sessions.
  • Support: If you feel you may have a gaming addiction, please seek professional support. Our support team is always ready to help.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

Section 08
Privacy & Data Protection

399bot takes the protection of your personal information as its highest priority. Our Terms and Conditions and your information is fully protected under our privacy policy.

  • Data Collection: Necessary information is collected during registration and transactions. This information is used solely for service delivery and verification purposes.
  • Third Party: Your information is never shared with any third party except where required by law.
  • SSL Encryption: All data transfers are secured with SSL encryption.
  • Cookie Policy: 399bot uses cookies to enhance your website experience. To learn more, please visit our Privacy Policy Read.
Section 09
Account Suspension & Closure

399bot reserves the right to temporarily suspend or permanently close any account under the following circumstances:

  • This Terms and Conditionsfor violating any provision of these terms.
  • If fraudulent or suspicious activity is detected.
  • If KYC verification has not been completed.
  • If the account has been inactive for an extended period (12 months or more).
  • Under the order of a court or regulatory authority.

Account balances will be reviewed prior to closure. Any legitimate balance will be refunded, while amounts obtained through fraudulent activity will be forfeited.

Section 10
Terms updates & contact

399bot this Terms and Conditions Updates may be made at any time. Users will be notified of major changes via email or platform notification.

  • Effective Date: Updated terms take effect from the date of publication.
  • Continued use: Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • Dispute Resolution: For any dispute, contact our support team first. If unresolved, the matter will be settled through mediation.
  • Applicable Law: These terms and conditions are governed by applicable law.
Contact us

If you have any questions about our Terms & Conditions, please contact our support team: [email protected]

FAQs
About Terms & Conditions Frequently Asked Questions

You must be at least 18 years old to open an account and play on 399bot. We enforce a strict age verification process to prevent minors from accessing our gaming services. A national ID card or passport may be required as proof of age.

No, each individual may hold only one account. If multiple members of the same household access accounts from the same device or IP address, verification may be required. If multiple accounts are found, all accounts will be terminated and balances forfeited.

A wagering requirement refers to the number of times you must bet the bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place BDT 20,000 in total bets. Slots generally count as 100% contribution, while Live Casino games may differ.

Withdrawal requests are typically processed within 10 to 15 minutes. However, first-time or large withdrawals may require KYC verification, which can take up to 24 hours. bKash, Nagad, and Rocket all operate at the same speed.

Yes, 399bot may update its terms and conditions at any time. Users will be notified of major changes in advance via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
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