Gaming should be a source of entertainment, not stress. 399bot believes every player should know their limits and play responsibly. Our tools and guidelines are always ready to help you enjoy a safe and enjoyable gaming experience.
We want you to stay in control at all times. That's why we've built a set of dedicated tools and features.
Set your own limit for how much BDT you'll deposit daily, weekly, or monthly. Once set, it cannot be raised easily — this is designed to protect you.
Set a limit on how long you play in one session. You'll receive automatic alerts after the set time — helping you keep your gaming habits healthy.
If you feel like you need to pause, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Use self-exclusion for an extended break. Once this option is active, your account cannot be accessed before the set period ends.
You can view a full history of all your gaming activity, win/loss stats, and time spent at any time.
If you're experiencing any problems with gaming, our trained support team is always here for you. Assistance is available in Bengali.
At 399bot, we believe Responsible Gaming It means treating gaming purely as entertainment — never as a source of income or a way to solve problems. When enjoyed responsibly, online gaming can be a great source of fun and excitement. But uncontrolled gaming can lead to personal, family, and financial problems.
Responsible Gaming's The foundation comes down to three things: knowing your limits, staying within them, and seeking help when needed. 399bot is committed to supporting you on all three.
Before you start gaming on our platform, keep these key points in mind:
399bot is strictly for individuals aged 18 and above. Account registration and gameplay by minors is completely prohibited.
Sometimes we don't realize ourselves that gaming is gradually slipping out of control. 399bot wants you to stay aware. Watch out if you notice any of the following signs:
"If I win this time, everything will be fine" — is that thought coming back again and again?
Are you hiding how long you've played or how much BDT you've spent from family or friends?
Are you using money meant for rent, groceries, or your child's education to gamble?
Have you repeatedly decided to play less but been unable to follow through?
Do you feel irritable, unable to sleep, or unable to focus when you're not gaming?
Is gaming causing harm to important responsibilities or relationships?
Contact the 399bot Support Team immediately or use the self-exclusion option. Don't delay — get help now.
On 399bot Responsible Gaming Follow the tips below to make sure of it. These simple habits will keep your gaming experience enjoyable and safe:
Decide how much money you'll spend before you start playing. Once that budget is gone, stop — don't give in to the urge to play "just a little more".
Decide in advance how long you'll play each day. Set an alarm on your phone. Playing for long stretches at a time increases mental stress.
Avoid gaming when you're angry, frustrated, drinking, or overly tired. Your judgment is impaired in these states.
Every game outcome is completely random. The belief that "this time I'm sure to win" is the most dangerous mindset you can have.
Are you hiding your gaming from your family? That's often the first sign of a problem. Talk openly about it.
Make time for family, friends, hobbies, and exercise. Gaming should never be your only form of entertainment.
399bot on its platform Responsible Gaming Provides several effective tools to help ensure this. These tools can be accessed directly from your account settings:
| Tools | EffectivenessHow to Activate | Status | |
|---|---|---|---|
| Deposit Limit | Set daily/weekly/monthly deposit limits | Account Settings | Active |
| Session Timer | Automatic alert after a set period of time | Account Settings | Active |
| Cooling-Off Period | Breaks from 24 hours up to 6 weeks | Support Team / Settings | upon request |
| Self-Exclusion | Long-Term Account Closure | Support Team | upon request |
| Loss Limit | Automatic break after a set loss amount | Account Settings | Active |
| Reality Check | Summary of time and spending at set intervals | Account Settings | Active |
Lowering a limit takes effect right away. However, increasing a limit or lifting a self-exclusion requires a minimum 7-day waiting period — this is for your protection.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to seek help. This is not a sign of weakness — in fact, it's Responsible Gaming's The first step.
Are you spending more money on gaming than your budget allows?
Do you bet more to chase back money you've lost?
Have you tried to stop gaming but couldn't?
Are you hiding your gaming from family or friends?
Is gaming affecting your work or studies?
Are you gaming with borrowed money or dipping into your savings?
Do you feel irritable or restless when you can't play?
399bot strictly ensures that only 18 years of age or older Only adults may use this platform. Age verification is mandatory at registration, and we may request additional identity verification in cases of suspicion.
If there are children or teenagers in your home, take the following steps:
If you feel gaming is having a negative impact on your life, don't fight it alone. 399bot's Responsible Gaming Our support team and the organisations below are here to help you:
Our support team is available 24/7 and ready to assist you in Bengali. Reach us via Live Chat.
Get free support from Bangladesh's national mental health service. Kaan Pete Roi Helpline: 01779-554391.
Gamblers Anonymous is an international organization that helps people overcome gaming addiction. Join an online group.
Reach out to a local psychologist or counselor. Gaming addiction is treatable and recovery is possible.
Get in touch with us for any responsible gaming matters: [email protected]
Set your limits and start gaming safely. 399bot is always here for you.